Digital Transformation, Digitalisation

Digital transformation is a topic of much and intense discussion among boards of directors, business owners and leadership teams around the world. Here are some insights into what it takes to plan and implement a digital transformation.

Digital transformation programs can take many forms and, depending on a company's needs, can range from restructuring to complete turnarounds. In certain cases, the business leader who wants to maintain a competitive edge or take the company into uncharted but promising territory; in other situations, the need arises from difficult financial and competitive circumstances.


Digital Transformation provides a foundation to renew a company and prepare it more qualified for the future. The project can be planned and implemented as a strategic initiative, and the following action areas should be investigated, discussed, or considered:


  • Customer orientation, customer interaction (customer journey)
  • Digital strategies and business models
  • Leadership, corporate culture, and employees (organization)
  • Optimize and automate business processes
  • Platforms and sales or communication channels
  • Technologies (Industry 4.0/5.0, IoT, AI, apps, ...)

Procedure

Preparation phase
  • Define project (goals, team, budget)
ANALYSIS PHASE
  • Market analysis; Customers, competition, own company, Products and services portfolio, Technology trends, environmental factors
  • Pick up ideas from employees and check feasibility
  • Determine actual situation and compare with target
PLanning phase
  • Vision, strategy development
  • Core competencies, business model
  • Processes, organization
  • Ecosystem with customers and partners
  • Market / marketing positioning, customer experience
Implementation phase
  • Implementation of the new, developed strategy and plan (e.g., with us of agile methodology)
  • incl. continuous review, adjustments if necessary

But it does not always have to be the full program. You may only want to look at one aspect, or you may already know what you want to change and need additional support to implement your transformation process.

Abexis is at your disposal for many topics. Finally, it is important to start sooner rather than later. For this you need not only advice, but companions who also want to take responsibility.

Please contact us for a non-binding exchange.

Benefits of digital transformation

Properly implemented, digital transformation should deliver the following benefits to the business:
  • Reduce costs, increase productivity, revenue, and profit.
  • Data-based insights; based on higher data quality and fewer errors (e.g., through automated business processes, predictive maintenance for machines)
  • Better customer experience in procurement but also in customer service and therefore higher customer satisfaction
  • But also, more transparent information policy towards customers and suppliers possible
  • Enables new products and services for customers and opens new customer potentials
  • More collaboration and better communication through a common platform
  • Enables faster throughput times thanks to efficient processes; generally increased operational efficiency
  • Ready and empowered for the future: Investing in digital transformation makes it easier for your company to keep pace with progress