Serge Garazi

Serge Garazi is a Senior Project & Operations Manager in Business and Information technology, with a special focus on digital transformation, customer relationship management (CRM), compliance, banking.

On the project side, he has experience in
  • Project Governance
  • Project Management
  • Change Management
  • Business & IT Analysis

In the area of operations, his expertise lies in
  • Business continuity
  • Process improvements

Serge has over 20 years of experience combining "Business and Information Technology" in various roles, from junior programmer to business analyst to project and program manager to management consultant and COO (Fintech).

Its main strengths are:
  • Immersing in the specific mindsets of stakeholders (business & information technology) thanks to the combination of extensive experience and excellent education
  • Aggregating information at a higher level and considering both the big picture and details
  • Working in international contexts with quick adaptation to specific intercultural conditions; multilingual (EN, DE, FR, IT)


  • Information Technology: Engineer in Computer Science ETH Zürich, ITIL® 4 Foundation
  • Project Management: PMP®, Product Owner PSPO® I, Scrum Master PSM® I, HERMES 2022 Foundation
  • Business: MBA, CFA®

 +41 79 766 8524